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Can my co-parent see any of my personal information?
Your privacy is important to us. We do not share your email address, telephone number, or any oth...
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How do I download the TalkingParents mobile app?
The TalkingParents mobile app is available for Standard and Premium Plans on Android and Apple de...
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How do I make a Video Call?
Only Premium members can make a Video Call. Standard members can receive Video Calls when using t...
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Who can make Video Calls?
Members on the Premium Plan can make and receive Video Calls and voicemails. Members on the Stand...
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What is Accountable Payments?
Accountable Payments is designed for co-parents to securely send and receive money, with accounta...
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How do I start a message?
Using our mobile app When you sign in on your mobile device, you will be taken directly to the My...
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Where is my Calendar on the app?
On the iPhone and Android mobile app, our default view is an agenda view that shows the upcoming ...
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How do I create or edit an event on the Calendar?
While signed in to your account, in the Calendar option, follow the steps below to create a new e...
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What is the Vault?
The Vault is only available through the mobile app.The Vault is a private, secure storage space f...
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How can I pay for a plan?
To upgrade your account to Standard or Premium, follow the steps below: Sign in using the websit...
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How do I obtain my Record?
Electronically Certified PDF Records are $49.99 USD (or free with a Standard or Premium Plan). Fo...
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How do I reset my password?
Parents can reset their password via email or using our SMS text message recovery. Visit our forg...
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What can I do if someone else has access to my account?
If you believe someone gained unauthorized access to your account and posted a message impersonat...
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Find help by category
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Getting started
New to TalkingParents? Start here!
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Features
Helpful how-tos for using TalkingParents tools like Accountable Calling and the Shared Calendar
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Plans and purchases
Find answers to common questions about purchasing a Standard or Premium plan.
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Records
If you are requesting certified copies of TalkingParents Records, start here.
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Account settings
Learn how to manage your settings and notifications.
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Get help
Problems using the TalkingParents app or website? Let us help!
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