How are the minutes for Calling charged?

Article author
  • Updated

Minutes are charged to the parent who places the phone call. If a phone call is initiated, the per-minute call charge occurs. Phone calls are rounded up to the next minute. For example, a phone call that lasts 15 mins and 23 secs will charge 16 minutes to an account.


Similar to prepaid call plans, our minutes are billed as follows:

  • A billable minute starts when you answer the TalkingParents toll-free call
  • Billing stops when the call disconnects
  • Calls are charged in minute increments and are rounded to the next minute
  • Unanswered calls you initiate are also billed

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request