What if someone other than my co-parent is posting messages on their account?

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Unfortunately, like any other form of digital, written communication, we cannot prevent our members from sharing their account information with others. We also cannot accurately pinpoint where a parent is accessing our service from or what device they are using. This digital data is not always accurate and easy to manipulate.

If you think your co-parent is allowing someone else to post messages for them, we recommend you create a new message addressing your concerns and request that your co-parent changes their account password and cut off access to any other parties.

If you think your co-parent is acting in violation of a court order, we recommend that you consult with an attorney or the court itself.

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