What if someone other than my co-parent is posting messages on their account?

Unfortunately, like any other form of digital, written communication, we cannot prevent our members from sharing their account information with others. We also cannot accurately pinpoint where a parent is accessing our service from or what device they are using. This digital data is not always accurate and easy to manipulate.

If you think your co-parent is allowing someone else to post messages for them, we recommend you create a new message addressing your concerns and request that your co-parent changes their account password and cut off access to any other parties.

If you think your co-parent is acting in violation of a court order, we recommend that you consult with an attorney or the court itself.