We do not recommend creating a new account if you can not sign in to your original TalkingParents account. Creating a new account does not give you access to any existing Messages or Records. We also cannot merge member accounts with existing, matched accounts. You'll need to gain access to the original account you created to communicate with your co-parent.
If you do not know the email address associated with your original account, please follow these instructions.
Visit Forgot Email/Password and use the mobile phone number associated with your account to recover your email address using our secure SMS text code system.
If you no longer have access to the phone number or email address associated with your account, please contact our support team using this link: https://support.talkingparents.com/hc/en-us/requests/new