If one co-parent has an active subscription and the other does not, certain platform features will be limited until the inactive subscription is renewed.
Overview
A co-parent without an active subscription will not have access to core platform functionality.
Limitations
A co-parent without an active subscription:
- Cannot view or respond to messages
Messages sent during this period will not be visible to them. - Cannot participate in phone or video calls
Calling features through the platform will be unavailable. - Cannot access the shared calendar
They will be unable to view or add events to the calendar. - May experience interruptions to payments
Scheduled and recurring payments will be cancelled.
What Access do I have?
You may continue using your account as normal; however, Accountable Calling and Accountable Payments will not be available while your co-parent’s subscription is inactive.