How can I get a record of a single conversation?

Article author
TalkingParents
  • Updated

Click here if you're using the Apple app

Click here if you're using the Android app

Click here if you're using the website

 

If you're using the Apple mobile app:

Instead of obtaining the entire record, TalkingParents now offers our users a way to obtain a record of one conversation at a time. If you would like to obtain a copy of one conversation, please see the following steps.

 

1) Navigate to the message thread you would like to obtain

2) From here, select the three dots in the upper right corner

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3) In the dropdown, select Email record

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4) Enter the email address you would like the record to be sent

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5) Press Send

 

If you're using the Android mobile app:

Instead of obtaining the entire record, TalkingParents now offers our users a way to obtain a record of one conversation at a time. If you would like to obtain a copy of one conversation, please see the following steps.

 

1) Navigate to the message thread you would like to obtain

2) From here, select the three dots in the upper right corner

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3) In the dropdown, select Email record

222222.png

 

4) Enter the email address you would like the record to be sent

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5) Press Send

 

If you're using the website:

Instead of obtaining the entire record, TalkingParents now offers our users a way to obtain a record of one conversation at a time. If you would like to obtain a copy of one conversation, please see the following steps.

 

1) Navigate to the message thread you would like to obtain

2) From here, select the three dots in the upper right corner

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3) In the dropdown, select Email record

ss22.png

 

4) Enter the email address you would like the record to be sent

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5) Press Send

 

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