Click here if you're using the iPhone App

Click here if you're using the Android App

Click here if you're using the Website

If you're using the iPhone mobile app:

You can cancel any payment request you initiated that has not been paid or declined by your co-parent. 

In the iPhone App, follow the steps below to cancel a Payment Request: 

1. Navigate to Accountable Payments
2. Select the Request that you would like to cancel
3. Select Cancel
4. Optional: You can enter a reply to the request
5. Select Cancel request

If you're using the Android mobile app:

You can cancel any payment request you initiated that has not been paid or declined by your co-parent. 

In the Android App, follow the steps below to cancel a Payment Request: 

1. Navigate to Accountable Payments
2. Select the Request that you would like to cancel
3. Select Cancel request
4. Optional: You can enter a reply to the request
5. Select Confirm request cancellation

If you're using the website:

You can cancel any payment request you initiated that has not been paid or declined by your co-parent. 

On the website, follow the steps below to cancel a Payment Request: 

1. Navigate to Accountable Payments
2. Select the Request that you would like to cancel
3. Select Cancel request
4. Optional: You can enter a reply to the request
5. Select Confirm request cancellation