I'm still not matched with my co-parent. What do I do?

Article author
TalkingParents
  • Updated

Click here if you're using the iPhone app

Click here if you're using the Android app

Click here if you're using the website

If you're using the iPhone mobile app:

By signing into your Pending Match TalkingParents account, you can edit your account information by selecting the gear in the top right of the screen.

If you know your co-parent's email address or mobile phone number, you can send them an invitation with your Match ID to easily match with your account. You can share the six-character Match ID with your co-parent by email, SMS text message, or by copying the code and sending it to them directly.

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To send the invitation via email:

  1. Sign in to your pending match TalkingParents account
  2. Select Invite my co-parent 
  3. Select Send to my co-parent
  4. Choose Send as email
  5. Enter your co-parent's email address
  6. Hit Send

Your co-parent will receive an email with your Match ID to enter and match with you!

 

To send the invitation via mobile phone number:

  1. Sign in to your pending match TalkingParents account
  2. Select Invite co-parent 
  3. Select Send to my co-parent 
  4. Choose to Send as SMS Text
  5. Enter your co-parent's mobile phone number (The phone number must be able to receive SMS text messages.)
  6. Hit Send

Your co-parent will receive a text message with your Match ID to enter and match with you!

 

You can also search for your co-parent by first and last name and email address:

Due to the secure nature of our service, you can not start communicating through TalkingParents until your co-parent signs up and your accounts are matched. You will both receive an email notification when your accounts are matched and activated; then, you can begin communicating with your co-parent by signing into your account at TalkingParents.com.

 

Your co-parent does not need to receive an invitation from us to sign up and match with you. They can visit TalkingParents.com and sign up without receiving an invitation.

 

If you're using the Android mobile app:

By signing into your Pending Match TalkingParents account, you can edit your name, your co-parent's name, and your child's information that you provided at the time of sign-up.

If you know your co-parent's email address or mobile phone number, you can send them an invitation with your Match ID to easily match with your account. You can share the six-character Match ID with your co-parent by email, SMS text message, or by copying the code and sending it to them directly.

 

To send the invitation via email:

  1. Sign in to your pending match TalkingParents account
  2. Scroll down and Select Send my co-parent invitation
  3. Choose Send an email
  4. Enter your co-parent's email address
  5. Hit Send

Your co-parent will receive an email with your Match ID to enter and match with you!

 

To send the invitation via mobile phone number:

  1. Sign in to your pending match TalkingParents account
  2. Scroll down and select Send my co-parent invitation
  3. Choose to Send SMS Text
  4. Enter your co-parent's mobile phone number (The phone number must be able to receive SMS text messages.)
  5. Hit Send

Your co-parent will receive a text message with your Match ID to enter and match with you!

 

Due to the secure nature of our service, you can not start communicating through TalkingParents until your co-parent signs up and your accounts are matched. You will both receive an email notification when your accounts are matched and activated; then, you can begin communicating with your co-parent by signing into your account at TalkingParents.com.

 

Your co-parent does not need to receive an invitation from us to sign up and match with you. They can visit TalkingParents.com and sign up without receiving an invitation.

 

If you're using the website:

By signing into your Pending Match TalkingParents account, you can edit your name, your co-parent's name, and your child's information that you provided at the time of sign-up.

 

If you know your co-parent's email address or mobile phone number, you can send them an invitation with your Match ID to easily match with your account. You can share the six-character Match ID with your co-parent by email, SMS text message, or by copying the code and sending it to them directly.

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To send the invitation via email:

  1. Sign in to your pending match TalkingParents account
  2. On the Account details page, scroll down and select Send co-parent invitation
  3. Tap the Choose one dropdown, select Send an email
  4. Enter your co-parent's email address
  5. Hit Send

Your co-parent will receive an email with your Match ID to enter and match with you!

 

To send the invitation via mobile phone number:

  1. Sign in to your pending match TalkingParents account
  2. On the Account details page, scroll down and select Send co-parent invitation
  3. Tap the Choose one dropdown, select Send SMS Text
  4. Enter your co-parent's phone number
  5. Hit Send

Your co-parent will receive a text message with your Match ID to enter and match with you!

 

Due to the secure nature of our service, you can not start communicating through TalkingParents until your co-parent signs up and your accounts are matched. You will both receive an email notification when your accounts are matched and activated; then, you can begin communicating with your co-parent by signing into your account at TalkingParents.com.

 

Your co-parent does not need to receive an invitation from us to sign up and match with you. They can visit TalkingParents.com and sign up without receiving an invitation.

 

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