How do calling minutes work? Do they carry over or expire?

Article author
TalkingParents
  • Updated

Click here if you're using the iPhone app

Click here if you're using the Android app

Click here if you're using the website

If you are using the iPhone mobile app:

Parents are given 120 monthly calling minutes when they upgrade to the Talking Parents Premium Plan. These minutes expire at the end of the monthly subscription and renew each month the subscription is maintained. Unused monthly minutes do not carry over into the next month.

 

Parents on the Premium Plan have the option to purchase additional minutes (100, 300, and 1200 minutes options). Purchased minutes that are unused do not expire, even when your subscription expires. Parents must be on a Premium Plan to access their minutes. 

 

Follow the steps below to purchase additional calling minutes: 

1) From the More menu select Account Settings

2) Select Accountable Calling

3) Select Purchase Minutes

4) Here you can pick a minutes package

 

If you're using the Android mobile app:

Parents are given 120 monthly calling minutes when they upgrade to the Talking Parents Premium Plan. These minutes expire at the end of the monthly subscription and renew each month the subscription is maintained. Unused monthly minutes do not carry over into the next month.

 

Parents on the Premium Plan have the option to purchase additional minutes (100, 300, and 1200 minutes options). Purchased minutes that are unused do not expire, even when your subscription expires. Parents must be on a Premium Plan to access their minutes. 

 

Follow the steps below to purchase additional calling minutes: 

1) From the calling menu, select the "gear" icon in the upper right-hand corner.

2024-09-05_16-14-10.png

2) Tap Add minutes

2024-09-05_16-16-51.png

3) Here, you can pick a minutes package

2024-09-05_16-18-38.png

4) Follow the on-screen instructions to purchase the add-on minutes from Google Play

 

If you're using the website:

Parents are given 120 monthly calling minutes when they upgrade to the Talking Parents Premium Plan. These minutes expire at the end of the monthly subscription and renew each month the subscription is maintained. Unused monthly minutes do not carry over into the next month.

 

Parents on the Premium Plan have the option to purchase additional minutes (100, 300, and 1200 minutes options). Purchased minutes that are unused do not expire, even when your subscription expires. Parents must be on a Premium Plan to access their minutes. 

 

Follow the steps below to purchase additional calling minutes: 

1) From the calling menu, select the "gear" icon in the upper right-hand corner.

add min1.png

 

2) Tap Add minutes

add min2.png

 

3) Here, you can pick a minute package

add min3.png

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