How do I remove a credit card from the website?

Article author
TalkingParents
  • Updated

Follow the directions below to remove credit card information from your TalkingParents account:

  1. Sign in using the website
  2. Select the icon with your initials in the top right of the screen
    2022-10-27_12-01-43.png
  3. Choose Account Settings from the drop-down menu
    2022-10-27_12-02-57.png
  4. Under Plan Details, select Manage plan
    2022-10-27_12-04-17.png
  5. You will be taken to a page that contains a list of your current cards on file
  6. Click the three dots next to the card(s) you want to remove
    2022-10-27_12-16-00.png
  7. Select Delete, then Delete payment method
    2022-10-27_12-23-59.png2022-10-27_14-57-58.png

Please keep in mind, a default payment method cannot be deleted if you have an active plan. 

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