I ended my Premium Plan but I still have minutes left. How do I use them?

Article author
TalkingParents
  • Updated

The ability to start or initiate a call through Accountable Calling is only available to Premium members. Premium members can purchase additional minutes. You must re-upgrade your account to Premium if you want access to any unused, purchased minutes. Purchased minutes do not expire unless used, even when your subscription expires.


You can re-upgrade your account at any time by following the instructions below:

 

1) Sign in using the website

 

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2) Select the icon with your initials in the top-right of the screen

 

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3) Choose Account Settings from the drop-down menu

 

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4) Under Plan Details, select Manage plan

 

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5) Choose a payment plan and follow the instructions to enter your payment details

 

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6) Select Subscribe

 

Members can also upgrade to the Standard or Premium Plan using the Apple App or Google Play stores. 

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