My co-parent sent me a HEIC file. How do I open it?

Article author
TalkingParents
  • Updated

HEIC image format was introduced by Apple for Live Photos. A Live Photo captures a 3-second moving image.


Non-Apple devices will not be able to open or view those files without using a third-party program or app to convert them to a viewable format like JPEG. We recommend you address this issue with your co-parent and ask them to try saving the file in a different format and then have them re-attach it to the message for you to download and view.

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