The Calling Record does not include call transcripts or audio recordings. Accountable CallingSM transcripts and recordings are exclusive features provided to Premium Plan members. Upgrade your account to Premium to obtain transcripts and audio files.
You can upgrade to Premium by following the steps below:
- Sign in using the website
- Select the icon with your initials in the top-right of the screen
- Choose Account Settings from the drop-down menu
- Under Plan Details, select Manage plan
- Choose a payment plan and follow the instructions to enter your payment details
- Select Subscribe
Members can also choose to upgrade to the Standard or Premium Plan using the Apple App or Google Play stores.