How can I block my co-parent from calling me?

Article author
TalkingParents
  • Updated

Your privacy is important to us; Accountable Calling is not automatically enabled on your account. In order to receive calls from your co-parent, you must have Recorded Calling turned on, a verified phone number saved to your account, and agree to the Calling Consent. You can update your calling preferences, at any time, from your Account Settings.

  1. Sign in using the website
  2. Select the icon with your initials in the top-right of the screen
  3. Choose Account Settings from the drop-down menu
  4. Under Features and Notifications, ensure the box is NOT checked next to Recorded Calling.

 

You can enable and disable the ability to receive Phone Calls by checking or unchecking the box next to Recorded Calling.

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Please keep in mind that if you have a phone number blocked through your Mobile Service Provider, that does not prevent the phone call from being completed through Accountable Calling. 

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