Can I downgrade my plan from Premium to Standard?

Article author
TalkingParents
  • Updated

Yes! Parents can follow the steps below to downgrade their Premium Plan to a Standard Plan if they upgraded via the TalkingParents website:

 

  1. Sign in using the website
  2. Select the icon with your initials in the top-right of the screen
    2022-10-26_15-05-10.png
  3. Choose Account Settings from the drop-down menu
    2022-10-26_15-06-35.png
  4. Under Plan Details, select Manage plan
    2022-10-26_15-28-24.png
  5. Select Update plan
    2022-10-26_15-34-20.png
  6. Select Continue next to Standard Plan
    2022-10-26_15-44-21.png
  7. Select Confirm
    2022-10-26_15-46-42.png

 

If parents upgraded their accounts via the Apple App or Google Play Stores, they will need to contact Apple or Google Support for more information on downgrading subscriptions. 

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