The ability to start or initiate a call through Accountable Calling is only available to Premium members. Premium members can purchase additional minutes. You must re-upgrade your account to Premium if you want access to any unused, purchased minutes. Purchased minutes do not expire unless used, even when your subscription expires.
You can re-upgrade your account at any time by following the instructions below:
- Sign in using TalkingParents.com
- Choose Account Settings from the drop-down menu
- Select Plan
- Select the "pencil" icon next to Plan Type
- Select Manage Plan for the Premium subscription
- Choose a payment plan and follow the instructions to enter your payment details
- Select Subscribe
Members can also upgrade to the Premium Plan using the Apple App or Google Play stores.