(New Look!) How do I get my Calling transcripts and recordings?

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Accountable Calling transcripts and recordings are exclusive features for parents on our Premium Plan. If you are a Free or Standard member, you must upgrade your account to Premium to obtain access to your call transcripts and recordings.

If already on a Premium Plan, please follow the steps below to view or email a copy of a call transcript:

1) Sign in to your account via the iPhone or Android app.

2) Navigate to the Calling section of your account.

3) Select the call to view Call details.

4) Here, you can view the call transcript

5) If you would like to receive your call transcripts or individual call recordings, select the "three dots" in the upper right corner

6. A pop-up will then appear, giving you the option to Email record or Download the individual call recording.

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