(New Look!) How do calling minutes work? Do they carry over or expire?

Article author
  • Updated

Parents are given 120 monthly calling minutes when they upgrade to the Talking Parents Premium Plan. These minutes expire at the end of the monthly subscription and renew each month the subscription is maintained. Unused monthly minutes do not carry over into the next month.


Parents on the Premium Plan have the option to purchase additional minutes (100, 300, and 1200 minutes options). Purchased minutes that are unused do not expire, even when your subscription expires. Parents must be on a Premium Plan to access their minutes. 


Follow the steps below to purchase additional calling minutes: 

1) From the calling menu, select the "gear" icon in the upper right-hand corner.

2) Tap Add minutes

3) Here you can pick a minutes package



Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request